Taking care of your COVID-19 cleaning needs.

5/9/2022 (Permalink)

Has there been anyone in your business that has been out of work due to COVID-19? Or would you like a cleaning to just be sure that your space has been properly decontaminated? 

SERVPRO of South Springfield/Agawam offers the following cleaning levels. 

High touch cleanup. This level of cleaning is when you have either a suspected case or a person being quarantined from your office. 

Enhanced Cleanup. This level of cleaning is required when you have a confirmed case of COVID-19

It may be possible that both methods of cleanup may be needed depending on where an infected individual may have traveled. 

We are the trusted brand of professionals that are experts in remediation and disinfection procedures. Talk to a SERVPRO professional to figure out what method would be best for your business. We can be reached at 413-372-4115.

Water Damage at Commercial Properties.

5/9/2022 (Permalink)

Flooding and water damage events at Hampden County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast to help you in your time of need.

About SERVPRO of South Springfield/Agawam

SERVPRO of South Springfield/Agawam specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From the initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest

What to do when a tree falls on your home.

5/9/2022 (Permalink)

A severe New England storm hits the Springfield area. What do you do when a tree falls on your home during a storm? 

First and foremost, immediately get you and your family safely out of your home. You and your family's safety is and always should be the first priority. 

The next step would be to call your insurance company and let them know of the event and get a claim started.

Call a tree removal service to remove the tree from your home.  

Once the tree is removed call SERVPRO to start temporary repairs on your roof and/or siding to prevent additional damage due to the elements entering your home. SERVPRO will assess the situation to see what additional equipment may be needed to remediate the damage and coordinate repairs.  We will work with your insurance carrier to ensure your property is properly cared for.

Are you prepared for high windstorms in New England?

5/9/2022 (Permalink)

Wind can cause damage to homes and businesses. From having a tree blown over and falling on your home or business, which can lead to additional problems such as water damage and even the possibility of mold if not professionally taken care of quickly.

Here are some ways you can help protect your home and commercial buildings from damage due to high winds.

*Check outside for any and all objects that will be easily lifted during a wind storm and tuck those items away.

*Check around your properties for trees that may have loose limbs, or dying trees. By removing any possible dangers you improve the possibility of keeping your home and/or commercial building safe from trees falling onto your building(s).

SERVPRO of South Springfield/Agawam will be here if you find yourself needing storm cleanup.

EMERGENCY SERVICE 24 HOURS A DAY 7 DAYS A WEEK

5/9/2022 (Permalink)

SERVPRO of South Springfield/Agawam is available 24 hours a day 7 days a weeks for all emergencies, large or small. 

We Answer the Phone Ready to Help
Call Today - 413-372-4115

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Springfield/Agawam has the specific training and experience to help you through this tough time. We specialize in water, smoke, fire and mold damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the incident or damage occur?
• What caused the damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of South Springfield/Agawam

SERVPRO of South Springfield/Agawam specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, mold or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Professional cleaning products & equipment for your needs.

5/9/2022 (Permalink)

SERVPRO of South Springfield/Agawam has air movers that will help circulate the air in your home to dry it out after water damage has occurred. 

We at SERVPRO know exactly how many units will be needed to properly dry your home. To ensure you and your family’s safety we clean our equipment after each job to prevent any allergens or microbials from being passed onto the next customer. 

Our professional cleaning products are top notch and are safe to use around your precious pets and family. We get the job done right the first time. They come in a variety of fragrances for you to choose from. 

We have the experience and expertise to treat your home like our own, with respect and care. 

Choose SERVPRO of South Springfield/Agawam for all of your restoration needs.

Have you created a fire escape plan to protect your family?

5/9/2022 (Permalink)

One of the most important things you can have for your family is an escape plan in case of a fire. You may only have a few minutes to react and get everyone out of your home safely. Having an emergency evacuation plan will allow your family members to know what to do if this disaster should occur. After all, this is a life and death situation! Here are a few tips to think about when creating a plan of action.

* Make sure everyone in the home is accounted for. If there are children or elderly be sure to have another adult assigned to them to help them out of the building.

* Each room should have two ways to escape, either a door or a window.

* Identify a safe location to meet. This location should be far enough away from the home where you can wait for the fire dept. DO NOT for any reason re-enter the home.

* Make a diagram of your home. Be sure to include the locations of all of the smoke detectors, exits from every room and the house, as well as the meeting place.

* Share it. Be sure to share the plan with everyone in your home. Be sure to include any overnight guests or visitors.

* Practice, practice, practice. Practice runs of the escape plan should be done to ensure that all family members are comfortable.

If a family member cannot escape from the room in which they are in due to the fire being in their way, they should close all doors to the room they are in and put a towel under the door. Then wait near an exterior window for help to arrive.

SERVPRO® of South Springfield/Agawam are highly qualified and have experience in fire restoration services.

Did you know that your Sump Pump should be checked yearly?

5/9/2022 (Permalink)

Do you have a sump pump in your home? Did you know you should be doing quarterly maintenance to your sump pump? Here is a checklist of items you should check for in order for your sump pump to work properly. 

Basin: Remove all debris from the basin. Be sure to unplug and remove the sump pump while you are performing this task. Once complete, return the sump pump into the basin and plug it back in. 

Discharge pipe: Locate the discharge pipe outside of the home. Check the pipe to be sure there are no blockages or debris in the pipe. Again be sure to unplug the sump pump while you are maintaining the pipe. 

Bearings: The owner’s manual should inform you if the bearings need lubrication. Be sure to lubricate with what they recommend, either an oil a grease.  If your pump has sealed bearings, they will not require lubrication. 

Sump pumps that are poorly maintained could be a cause of basement flooding. When that happens SERVPRO is here to help you get your basement cleaned up. 

Do you know of someone who has had an Electrical Fire in their Home?

5/9/2022 (Permalink)

Have you ever wondered if your home is safe from electrical fires? Electrical fires can be caused by a number of things. Here are just a few that you should be aware of. 

Consider having old worn out receptacles and/or wiring replaced. 

Don't overload a circuit. If you need additional outlets call a licensed electrician to add more outlets to your home. 

Do you have old appliances that have frayed cords? Consider buying newer appliances to prevent the possibility of a fire in your home. 

Be sure to check the recommended bulb wattage for all of your lighting fixtures. Never use anything higher than what the fixture recommends. 

Always unplug space heaters when you are not at home or when you are sleeping. Never have your space heater to close to curtains or any other flammable items. 

If you do have a fire, SERVPRO will be here to restore your home properly. 

Time to check your hot water heater!!!

5/9/2022 (Permalink)

Maintaining your hot water heater may increase the efficiency and possibly the life span. Here are a few things you can do to help. 

There is a valve located near the top of the water heater called a TPR valve. This valve will have a pipe leading away from it. Be sure to place a bucket under the pipe and shut of the power and the cold water supply, Then lift the valve to let a little of the water out and let go. If the water does not stop flowing then the valve will need to be replaced. 

Wrap the tank with and pipes. Don't forget to wrap the cold water pipes as well as this will prevent the pipes from condensation in the summer. 

Draining the tank and washing out the sediment until clear water comes out will increase the lifespan of the heater. This should be done yearly. 

Check to see if the anode rod needs to be replaced every year. 

SERVPRO is a professional restoration company that will always be here in your time of need.