Recent Posts

Keep your basement from flooding this winter!

11/11/2021 (Permalink)

With winter and freezing temperatures around the corner SERVPRO is here to remind you that we are here to assist you. Providing the Greater Springfield area with amazing customer service and ready to help with water removal and dry out. 

In the winter season there are a few common ways that your basement can flood. This includes pipe bursts, water heater burst, furnace break down, outside water spout burst and others. Most of these occurrences are unforeseeable and the potential damage can be great.

SERVPRO is highly equipped to deal with the damages and able to prevent further damage with our technology, highly skilled, and experienced staff. They are there to make sure that all concerns and damages are taken care of.

Call SERVPRO of South Springfield/Agawam we are "here to help"

It's that time of year again, keep your pipes from bursting!

11/11/2021 (Permalink)

Pipe bursts are one of the main causes of water damage in your Greater Springfield home during the winter months.

Unfortunately most are not prepared for this kind of event in one's home. Here are some tips we at SERVPRO of South Springfield/Agawam can give you to reduce damages.

Common pipes that burst are ones that reside in your basement. Due to this is where pipes are most exposed in your home. One of the first things that should be done is shut the source of water off to prevent more water from flooding and doing more damage.

Second, remove as many contents from the affected area as soon as possible to prevent damage to them. Especially irreplaceable items such as photos, paperwork, and collectables. The best practice for this situation is to keep these items raised off the ground in case of a water event.

Third, be sure that your heat is set to at least 60 degrees Fahrenheit during the cold months to prevent frozen pipes. Your furnace and water heaters should be serviced to ensure that they are working properly during the winter/fall seasons. 

If you do have water damage from frozen pipes, Call SERVPRO. We here at SERVPRO can help identify any hidden damages that cannot be seen with a visual inspection alone. With our technology we can ensure that all issues will be addressed and make it "Like it never even happened."

Get it Done Right the First TIME!

4/20/2021 (Permalink)

We here at SERVPRO of South Springfield/Agawam are always getting calls to come in to correct someone else's work. Or worse, having to start from scratch and do it all over again. Sometimes costing the homeowner additional out of pocket expenses, if the insurance carrier refuses to cover the bill a second time. 

We often hear "we didn't realize how involved the process is" or "my contractor said they could do the work". 

The best advise we can give our customers is to make sure that the company they hire to clean up any issue whether its water, mold, smoke or fire damage have experience doing so. Ask them if they are IICRC certified. This certification is what makes SERVPRO knowledgeable in our field. 

Fast, Dependable Service

4/20/2021 (Permalink)

We understand that when a disaster happens, customers want their property back to "normal".  As a customer it is important for you to know that we are working as fast as we can to make this happen. 

No matter what kind of disaster you ae dealing with, fire, smoke, water, mold or sewage, we have certain steps that must be taken in order to make sure the job is done correctly. 

We may have to wait for approval from your insurance company, or we may have to dry out the effected space. Fire for instance we generally will need wait until the fire dept.  to find the cause of origin before we are cleared to even enter the premises. 

Rest assured we are making the necessary steps to complete your remediation. 

We Care About You and Your Family

4/19/2021 (Permalink)

We here at SERVPRO of South Springfield/Agawam care about you and your family.

Whether you are dealing with a flood, water, fire, smoke or mold issue, we take into account the safety of you and your family, including your furry family members. We use professional products that are safe and effect in doing the job right the first time. 

Would you let your lawn care guy service your vehicle? What about having your child teacher perform an operation on a family member? OF COURSE NOT, why hire someone who does not have the experience and expertise in this field and get the job done right the first time? Chances are if they are not knowledgeable in this field then they are not removing the issue the proper way. Which could lead to health issue. Trusting the professionals to take care of these issues is always the best course of action. 

SERVPRO of South Springfield/Agawam is here to properly take care of these emergencies. Why not give us a call. 

The Dangers of Sewage Water

4/19/2021 (Permalink)

Did you know that sewage water contains viruses, bacteria, parasites and fungi?  These contaminants may lead to lung, intestinal or a number of other infections. Symptoms of a bacteria infection could include, fever, vomiting, cramps, diarrhea, loss of appetite, weakness and headaches.

Due to the contaminates in sewage water items that cannot be properly cleaned to eliminate the waste that has touched them are generally discarded. 

These items can include but are not limited to, carpet and padding, clothing, carboard boxes and possibly the contents along with drywall and insulation.

SERVPRO of South Springfield/Agawam has the know how to deal with your sewage issues the right way to ensure that you and your family remain safe. 

If you encounter a sewage issue at your home, DO NOT TOUCH THE SEWAGE. Please keep your family and pets as far away from it as possible. And call SERVPRO at 413-372-4115.

Fire Safety in the Workplace

4/19/2021 (Permalink)

As an employer you are responsible for the safety of your employees. 

Here are some items that you as an employer can do to eliminate fire hazards in the workplace. 

   *check to make sure that cords, cables and outlets are not damaged. If they are have them replaced or repaired. 

   *Do not overload a circuit breaker or outlet. 

   *Keep all combustibles away from electricity. 

   *Be sure all emergency fire exits are clear from any obstacles.

   *Ensure that all smoke alarms and/or sprinklers are installed and are working properly. 

   *Conduct regular fire drills to be sure everyone gets out quickly. 

   *Clear fire escapes should be placed on every floor of your building. 

   *Be sure employees know how to use a fire extinguishers. 

Making sure that all employees are aware of the emergency procedures and all possible escape routes, is essential. 

For fire remediation needs call SERVPRO of South Springfield/Agawam at 413-372-4115.

Prevent Sewage Backup in Your Commercial Building

4/19/2021 (Permalink)

Sewage backup in your commercial building can be a total nightmare! Depending upon the amount of sewage and where it has entered the building could mean that the business gets shut down unit the waste is cleaned up. 

Although there are ways in which the business owner can try to prevent these backups, there is never any guarantee that a backup would not occur. 

For Example: There could be a policy that nothing except toilet paper gets flushed down the toilet. However, customers may not think there is anything wrong with it or not be aware that flushing anything other than just toilet paper can lead to a backup. 

Make sure employees do not put food or grease down the drain. Food and grease can lead to clogs, which may eventually lead to a backup.

When a backup occurs in your commercial building SERVPRO of South Springfield/Agawam will be there to help you clean up the waste. 


4/19/2021 (Permalink)

Thunderstorms can cause damage to our homes and commercial buildings. High winds, lightning strikes and flash flooding and heavy snowfalls are always a possibility here in New England. 

Did you know that it's the water that usually causes the most damage to your home or commercial building? While high winds can cause trees to knock over power lines or even just the tree into the home or building, it's the water that does the serious damage. 

Water when left untreated can lead to mold growth, which can lead to health effects. Properly cleaning and drying your home or commercial building is key in preventing mold growth. 

We here at SERVPRO have the professional equipment to thoroughly dry out your home or Commercial building and make sure that mold growth is not an issue. Rely on the professionals to do it right the first time. 

Storm Damage & Your Roof

4/19/2021 (Permalink)

Concerned about the New England storms and your roof? What should you look for to make sure you do not have roof damage after a storm comes through?

Here are some things you should check to ensure that your roof is still in tact after a New England storm has passed through. 

Debris: Did any trees fall on your roof that may have caused any damage? 

Wind Damage: Have you looked at your roof to be sure no shingles or flashing are missing? Missing flashing or shingles could lead to water leaks and should be repaired right away. 

Hail Damage: Do you see dimples in your roofing shingles? Dimples could mean that the shingles have been damaged and should be replaced or repaired. If you see them you should call a roofer to have your roof accessed. 

Winter storms in New England can be harsh on your roof, which may lead to roof leaks. If you had a roof leak and need water remediation call the professionals at SERVPRO of South Springfield/Agawam now.