Recent Posts

Celebrating Our First Year!

3/19/2017 (Permalink)

SERVPRO South Springfield Agawam just celebrated our first year serving our local community.It has been an absolute pleasure serving businesses and residents this year. We understand that there are many options, but our attention to detail separates us from others in the restoration industry. We look forward to becoming the go to resource for when it comes to the pre-planning and response to disasters that may impact Hampden County. 

Tips To Prevent Mold Growth In Your Laundry Room

9/21/2016 (Permalink)

Mold Can Grow in Many Parts of the Home

Many homeowners realize that there is more than one way to protect their home. Often, a home is the largest investment a person will make in their life, and protecting it should be a priority. However, one culprit that many homeowners neglect to keep under control lives in both the outdoors and inside almost every home in the United States. That culprit is mold. Mold Can Live Anywhere There Is Moisture.

In Hampden County, mold damage can result rather quickly if mold colonies are present. Mold often hides where it is not easily detected. This is because sunlight is a natural enemy of mold. Mold thrives best in damp or moist environments that receive little or no sunlight, and where natural substances it can consume are present.

Common Area for Mold Growth One area that is often found to harbor mold is the laundry area. Damp clothing, either still soiled and waiting to be washed, or clothing that has been removed from the dryer too soon, or left wet in the washing machine can cause mold to grow. These small amounts of mold can rapidly spread to other areas of the home as well. If there is a ventilation intake in the laundry area, mold can quickly enter when the ventilation system is turned on, and be whisked to all different areas of your home. One area that should be looked at when searching for mold growth in the laundry area of any home is the washer and dryer. Dryer ducts need to be vented outdoors. Lots of moisture is released into the air during the drying process. If there is a humidity problem in the laundry area, a dehumidifier might be an excellent option to help control how much humidity is present on an ongoing basis. Families who have front loading washing machines should note that many of these have been found to harbor large colonies of mold. These should be inspected, particularly if a musty odor is present, especially in freshly washed clothing.

Call Our Professional and Certified Team. If you feel mold is a problem in your home, you should call our professional and certified teams to help you have mold damage checked. Repairs are less costly when found earlier, and can help protect your investment in your home, as well as your family's health. We can perform remediation services any mold damage. Call us at SERVPRO of South Springfield/Agawam, 24/7, at (413) 372-4115. We will schedule an appointment at your earliest convenience to inspect and detect mold growths that may cause mold damage in your home.

Science Behind Drying - Did You Know?

9/21/2016 (Permalink)

Did You Know...?

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition.

While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, the team at SERVPRO of South Springfield/Agawam is trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business or home suffers a water damage, SERVPRO of South Springfield/Agawam will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What Exactly Does It Mean To Help "Speed Up Mother Nature?"

A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

SERVPRO of South Springfield/Agawam Has The Tools and Equipment To Help

SERVPRO of South Springfield/Agawam has the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces like inside walls, and much more. We also use state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying of your home or business.

The Bottom Line?

In Agawam, Springfield, Longmeadow, Hampden County and beyond, our team has the training and equipment to help make water damage “Like it never even happened.” 

Microbursts - Did You Know?

9/16/2016 (Permalink)

Microbursts What Are They?

Dennis Mersereau explains

Microbursts, also called "downbursts," are a sudden downward burst of wind from the base of a thunderstorm. The air can rush towards the ground at speeds of 60 MPH before impacting the surface and spreading out in all directions. Winds at the surface can exceed 100 MPH in the strongest microbursts, often causing extensive tree and building damage.

As the name suggests, microbursts tend to affect a small area, no larger than a few square miles in most cases. The intense damage these wind events leave behind can cause residents to think they had a tornado. While weak tornadoes and microbursts can produce similar amounts of damage, there is a marked swirl in tornado debris on the ground when viewed from above, while microbursts produce damage in a starburst pattern, with straight-line winds radiating away from the point of impact.

Two Types of Microbursts

There are two types of microbursts—dry microbursts and wet microbursts—each native to certain parts of the United States.

Dry Microbursts

Drier climates, such as Denver, experience dry microbursts. Dry microbursts hit the ground without any precipitation, making them virtually impossible to see unless they kick up dust and dirt at the surface. Dry air entrainment is basically the only process driving these wind events.

Wet Microbursts

East of the Rockies, especially in the southeastern United States, wet microbursts are dominant. Wet microbursts form from both dry air entrainment (causing cold air to sink towards the ground) and water loading (weight of the rain dragging the air). Seen from a distance, wet microbursts look like an upside-down mushroom cloud—a narrow rainshaft extending from the cloud to the ground, with a large burst of wind-driven water and dirt puffing away from the point of impact at the surface.

To learn more about cleaning up after a storm, click here.

Restoring Your Hampden County Commercial Property After A Water Damage Event

9/13/2016 (Permalink)

Commercial Restoring Your Hampden County Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Hampden County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of South Springfield/Agawam

SERVPRO of South Springfield/Agawam specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods hit Hampden County, SERVPRO is ready!

9/13/2016 (Permalink)

Storm Damage When Storms or Floods hit Hampden County, SERVPRO is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in Hampden County.

SERVPRO of South Springfield/Agawam specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Hampden County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (413) 372-4115

Our Highly Trained Restoration Specialists can restore your Hampden County Home

9/13/2016 (Permalink)

SERVPRO of South Springfield/Agawam is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of South Springfield/Agawam

SERVPRO of South Springfield/Agawam specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Hampden County Smoke and Soot Cleanup

9/13/2016 (Permalink)

Fire Damage Hampden County Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Hampden County Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of South Springfield/Agawam will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (413) 372-4115

Does Your Hampden County Home Have A Mold Problem?

9/13/2016 (Permalink)

Mold Remediation Does Your Hampden County Home Have A Mold Problem? In Hampden County, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (413) 372-4115

Springfield/Agawam 24 Hour Emergency Water Damage Service

9/13/2016 (Permalink)

Water Damage Springfield/Agawam 24 Hour Emergency Water Damage Service SERVPRO of South Springfield/Agawam provides 24 hour fire and water damage restoration services.

SERVPRO of South Springfield/Agawam is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
(413) 372-4115

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Springfield/Agawam has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of South Springfield/Agawam

SERVPRO of South Springfield/Agawam specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.